1. How do I know once my order is confirmed?
Once your payment is authorized and your order is completed, you will receive an Email & Whatsapp message from Meghvi confirming the order placement with the Order ID.

2. Do you offer Cash on Delivery (COD)
Yes we support COD payment

3. What payment options can I use?
Credit card, Debit card, UPI, COD wallet through secure payment gateways Razorpay

4. How do I contact you?
+91-9318344653 from Monday to Friday (9 am – 7 pm). or email us your enquiry at info@meghvi.com For any Order related enquiries, please mention your Order number in the emails for quick reference

5. How are orders placed on www.meghvi.com, delivered to me?
Delhivery/Ecom Express. Once shipped, you will get tracking updates from us via email & whatsapp

6. How to check the status of my order?
Log in to www.meghvi.com and go to “My Orders” section under “Account”.

7. When can I expect my order? How many days does it take for delivery?
In India, 4-7 days.

8. Are there any shipping charges?
For India,
For Prepaid Orders - Free shipping on all Orders - No minimum order value 

For COD Orders - Rs.70 additional charges

9. What is your Return Policy?
5-day Exchange & Return policy. For any reason, if you are not satisfied with the product, you can raise Exchange/Return request from www.meghvi.com/a/returns along with product photos attached. (Terms & Conditions apply)

10. What should I do in case of the manufacturing defect/damage product/wrong product?
In that unlikely case please raise Return request immediately within 48 hrs of delivery, we will arrange for return pickup and arrange for replacement.

11. How are the refunds made?
a. In case of Prepaid orders, Refund will be initiated to the original mode of payment. Money will be credited within 1-2 business days after return pickup is done

b. In case of COD orders, bank account details will be collected at the time of placing return request & Refund will be initiated accordingly within 1-2 days of product pickup.